A growing list of leading merchants will add up to 5% back to your card with every purchase when you use your Five Back Visa gift card.
Terms and Conditions*
When you shop at participating merchants, the Award Sponsor will add a certain percentage (up to 5%) of your purchase amount (including sales tax) to your Card balance. Visit www.fivebackgift.com for a list of participating merchants and the money back percentage award offered by each merchant. The Award Sponsor will calculate earnings on a purchase by purchase basis and will round earnings amounts to the nearest whole cent (with amounts below half a cent being rounded down and amounts of half a cent or more being rounded up). Earnings generally will be added to your Card balance within 48 hours of the purchase.
You can continue to earn money back until the balance on your Card is less than 10 cents. At that point, you will stop earning money back (because 5% of an amount less than 10 cents is less than half a cent, and the Award Sponsor rounds earnings to the nearest whole cent).
If you return an item on which you earned money back, the Award Sponsor reserves the right to deduct the money you earned from your Card balance.
* The 5% Back Bonus offer is provided by the Award Sponsor and is not provided or endorsed by MetaBank®.
Frequently Asked Questions
Notice to Our Customers
We are committed to the safety of our customers, employees and the wellness of our communities at large. To help stem the speed of the current outbreak, we are changing operations to allow as many of our Customer Service team members to work remotely as possible. This change may result in longer-than-normal hold times. To better help us help you, please use self-service options or refer to FAQs before contacting us. We appreciate your patience and look forward to serving you now and in the future.
For Customer Service Inquiries please contact the number on the back of your card or dial 1 (844) 201-8796
ATTN: Customer Service
10615 Professional Circle Ste. 102 Reno, NV 89521
When contacting us please provide your name, your card account number and the last four digits of your home phone number. Please help us help you by providing as much information as you can.
This card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. See terms & conditions for usage guidelines.
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