A growing list of leading merchants will add up to 5% back to your card with every purchase when you use your Five Back Visa gift card.
Terms and Conditions*
When you shop at participating merchants, the Award Sponsor will add a certain percentage (up to 5%) of your purchase amount (including sales tax) to your Card balance. Visit www.fivebackgift.com for a list of participating merchants and the money back percentage award offered by each merchant. The Award Sponsor will calculate earnings on a purchase by purchase basis and will round earnings amounts to the nearest whole cent (with amounts below half a cent being rounded down and amounts of half a cent or more being rounded up). Earnings generally will be added to your Card balance within 48 hours of the purchase.
You can continue to earn money back until the balance on your Card is less than 10 cents. At that point, you will stop earning money back (because 5% of an amount less than 10 cents is less than half a cent, and the Award Sponsor rounds earnings to the nearest whole cent).
If you return an item on which you earned money back, the Award Sponsor reserves the right to deduct the money you earned from your Card balance.
* The 5% Back Bonus offer is provided by the Award Sponsor and is not provided or endorsed by MetaBank®.
Frequently Asked Questions
These Frequently Asked Questions (“FAQs”) explain the terms and conditions under which a Five Back Visa Gift Card (“Card”) has been issued to you, as well as the 5% Back Bonus offer associated with the Card. The Five Back Visa Gift Card is a Prepaid Card issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc., with certain services provided by Blackhawk Network California, Inc. (the “Award Sponsor”). The Award Sponsor is responsible for all questions related to the FAQs, including the terms to the 5% Back Bonus offer. The 5% Back Bonus offer is provided by the Award Sponsor and is not provided or endorsed by MetaBank. This offer is not required for acceptance and use of the Card and the Cardholder Agreement.
For Customer Service Inquiries please contact the number on the back of your card or dial 1 (844) 201-8796
ATTN: Customer Service
10615 Professional Circle Ste. 102 Reno, NV 89521
When contacting us please provide your name, your card account number and the last four digits of your home phone number. Please help us help you by providing as much information as you can.
This card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. See terms & conditions for usage guidelines.
Distributed and Serviced by Blackhawk Network California, Inc. © 2016 Blackhawk Network and MetaBank. All rights reserved.